Shipping and return

SHIPPING & DELIVERY

We offer free shipping on all orders over 100 Euro. Orders below this value will be charged 7 Euro in shipping costs.

Packages are delivered within 2-5 business days from when the order was placed.
*Please note that delivery times are provided as guidelines and do not take into account possible delays caused by payment authorization, stock availibility or unexpected delays caused by the transport company. 

You will receive an e-mail when your package is shipped from our distribution center in Sweden. 
We strive to deliver your order as soon as possible. Please note that during high season (Christmas, sales), packages may be slightly delayed. 

To ensure that you don’t experience any delays to your order, please make sure all your details (name, mobile number, delivery and payment address) are entered correctly. 

If you have any questions, don’t hesitate to contact us;  contact@heartoflule.com

 

Returns & Exchanges

If you need to exchange the product to another size or another item, we will cover the return cost and offer free shipping on your new product. 

You have the right to return your order within 30 days from the date you received your package. If you regret your purchase within this time period, you can send the item back and we will refund you the amount you paid for the goods. Note that the product must be returned in the condition it was received. The product can not be used.

If you want a fully refund of money we will charge 6 euro for the return shipping cost, please use our pre-paid return label which you will get by writing to us: 

contact@heartoflule.com

If you want to exchange the product(s) to a different size, colour or style, you have to return your product(s) for a refund, and place a new order. This is to secure that the product you want is still available in store / does not get sold out in the meantime. Contact us to get a free shipping code for your new order and we will also send you a pre-paid return label. 

 

NOTE: If you have received wrong or damaged items, we will send you new products free of charge. In case of manufacturing defects or flaws in the stitching, material, taping or zippers etc., please contact us at: contact@heartoflule.com 

Thank you so much!

Read what customers say about us:

★★★★★

I am a Pilates teacher and I have many tights, but I had never had such beautiful and comfortable tights as these 👍 I love to wear them during my Pilates session !!

Marianne K.

Norway

★★★★★

I LOVE my Loveit Sweater.
I have the sweater in colours lavender and sea green. Next on my shopping list is a black one💝
I have washed it several times and it is just as nice❣️

Mona G.

Sandnes, Norway

★★★★★

Love how soft it feels and how good it looks! Love the pattern! Very happy with my purchase! Very fast delivery and excellent service. I will buy again 😍

Jane D.

Norway

★★★★★

Very comfortable to train in, no annoying seams and the sweat absorbs great, and you feel well-dressed and nice😃👍

Bente

Norway

★★★★★

Very happy with the purchase! Fast delivery and good service. Training clothes of good quality, comfortable material with a nice pattern, which stays nice after several washes! Good fit and normal in size :) I will definitely shop here again. Recommend to try;)

Kristin

Norway

★★★★★

Great online store with nice pictures of the products and informative descriptions. Easy to order and top service👍

Evy B.

Sola, Norway

★★★★★

Very good quality and fast delivery! My new favorite shop to buy training clothes from. Very good service, super happy for quick and good help when I was wondering about something. Beautiful fabrics, will not take off my leggings!

Solveig F.

Oslo, Norway